Fulfillment
Whether it's a single on-line order or a national distribution, it has to be flawless. If it isn't the receiver, whether they're a customer, franchisee or branch office, won't forget it. That's why accuracy is never an idle promise at OlivanIMS. We live it. We measure it. We continually refine it so your customers are continually satisfied.
Rely on us for:
- Marketing collateral fulfillment
- End-to-end web development and e-commerce
- Reward/Loyalty programs
- Sweepstakes
- Rebate fulfillment
- Direct mail campaigns
- Donation processing
- Inventory management
- And more
Warehousing
Pay only for the space you use with no minimum commitment. Centrally located in Mississauga, Ontario, our large and clean storage facility offers pallet, oversize, mixed shelf and secured storage areas.
- Coded to ensure accuracy
- Secured storage is camera monitored 24/7
- Real-time visibility into your inventory
- Long-term, short-term and seasonal storage options
Distribution
Rely on us to distribute everything from small parcels to full truckloads within Canada and around the world, on-time and on-budget.
- High-volume shipper discounts
- Small parcel, LTL, full truckload, ground and express shipping
- Real-time visibility into your inventory while it is in our warehouse and throughout the distribution process
Promotion Management
Rely on our dedicated staff of programmers, analysts, technicians and account managers to control the many moving parts involved in promotion management. OlivanIMS has a proven track record for supporting corporate locations, franchisees & customers throughout North America.
Our services include:
- Promotion and limited time offer fulfillment
- Sweepstakes and contest management
- Planning and administration
- Drafting rules and regulations
- Managing legal compliance in all provinces and states
- Managing the P.O. Box
- Creating microsites for entries Managing entries from all media
- Providing call center support
- Drawing, notifying and preparing affidavit forms for winners
- Acquiring, storing and distributing prizes
- Providing complete bonding and financial services
- All other fulfillment requirements
- Call centre and franchise support
- Professional, bilingual CSRs
- E-mail and phone support
- ACD and IVR equipped
- Rebates, Refunds and payments
- Gift card fulfillment
- Loyalty program management & Reporting
Print Production
Get your printing done on-time and on-budget… every time. At OlivanIMS, you can rely on us to personally manage your printing needs at every stage in partnership with our established network of reliable trade printers.
Depend on us for:
- Full Colour Sheet and Web printing, including brochures, sell sheets, posters, catalogues and more
- Labels, Decals and tags
- Large format printing, including banners & signs
- Digital – full colour print on demand and variable imaging
- Business forms, including continuous multi-part forms and laser sheets
- Envelopes – custom die cut and standard construction
- Tradeshow displays (we're an Ultima Displays registered distributor)
- And more
Promotional Products & Apparel
Quality products. Competitive pricing. Unfailing customer service. With decades of experience, rely on OlivanIMS to manage your promotional product needs from the selection process through to final approvals and delivery.
We can help you:
- Identify creative ideas to fit your programs
- Obtain discounted pricing
- Ensure your logo and artwork are executed within your guidelines
- Manage your company's online store
- Warehouse the items until you need them
- Distribute products cost and time-efficiently
- Provide real-time product inventory
Creative Services
We combine the latest in creative technology with old fashioned imagination, and an unwavering commitment to stay on-strategy, to deliver eye catching results. We can be your one-stop creative shop or complement and work side-by-side with your agency or other partners.
From ideas to final files our extensive experience and expertise will ensure your budgets and deadlines are met, while maintaining the highest standards of quality.
Our services include:
- Logo design
- Branding
- Direct and online marketing
- Print and publishing
- Packaging
- Broadcast
- Sales promotion
- Conversion of materials from U.S. to Canadian
- Translation
- And much more – no project is too big or too small!
